Find the most frequently asked questions below.
Our customer service team is available to answer your questions Monday through Friday 10am – 5pm (EST). Our customer support has a lot of services inquires throughout the day and will try to get to your request as soon as possible. You can expect a response within 24 hours during business days.
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Purple Gummies are currently available for delivery to all 50 states in the US.
3-5 business days, not including Sundays and holidays. We ship using USPS First Class, and shipping varies from state to state. Once your order is shipped out, we’ll send you a tracking number via email for an exact timeline.
If you do not receive your order within 10 days please reach out to support via our contact email.
Production times can take up to 1-2 business days before orders are ready for shipment.