Frequently Asked Questions

Find the most frequently Purple asked questions
Our customer service team is available to answer your questions Monday through Friday 10am – 5pm (EST). Our customer support has a lot of services inquires throughout the day and will try to get to your request as soon as possible. You can expect a response within 24 hours during business days.
3-5 business days, not including Sundays and holidays. We ship using USPS First Class, and shipping varies from state to state. Once your order is shipped out, we’ll send you a tracking number via email for an exact timeline.If you do not receive your order within 10 days please reach out to support via our contact email.
We’re here to help you with anything you need! Send us an email at customerservice@purple-co.com.
Purple Gummies are currently available for delivery to all 50 states in the US.
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